Artificial intelligence is everywhere, growing in its reach throughout society. Businesses need to capitalize on AI’s potential to stay in the game. As AI continues to rapidly evolve, it’s becoming a partner among people, with unprecedented access and impact on the ways people work and live.
Deploying AI is now about more than training it to perform a given task. It’s about “raising” it to act as a responsible representative of the business, and a contributing member of society.
4/5
executives (81%) agree within the next two years, AI will work next to humans in their organizations, as a co-worker, collaborator and trusted advisor.
72%
of executives report that their organizations seek to gain customer trust and confidence by being transparent in their AI-based decisions and actions.
As Artificial Intelligence expands further into society, the business accountability around raising a responsible and explainable AI will rapidly grow.
Raising responsible AI means addressing many of the same challenges faced in human education and growth. Companies can look to milestones of human development for guidance. People learn how to learn, then they rationalize or explain their thoughts and actions, and eventually they accept responsibility for their decisions.
Many enterprises still treat AI as a software program, a tool. No one would expect a tool to “act” responsibly, explain its decisions, or work well with others. But with AI systems making decisions that affect people, companies must teach AI to do all of these things and more. After all, with great power comes great responsibility. We call it “Citizen AI”.